Privacy Policy

 
 

Red Drum Trading, Inc., respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, request a quote, contact us, or interact with our products and services.

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you purchase something from our store, request a quote, create an account, contact us, arrange a delivery or pickup, or otherwise interact with us, we may collect personal information including:

  • Name

  • Company name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and billing information

  • Order history

  • Delivery, receiving, and pickup information

  • Communications with our customer service, sales, or shipping teams

When you browse our website, we may automatically collect certain technical information, including your IP address, browser type, device information, operating system, referring pages, pages viewed, and other analytics information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide quotes and product information

  • Arrange shipping, delivery, and pickup

  • Verify billing, payment, and account details

  • Communicate with you about orders, deliveries, quotes, returns, or customer service requests

  • Send marketing communications where permitted

  • Improve our website, products, services, and customer experience

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Comply with legal, regulatory, tax, accounting, and business obligations

3. Consent

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, request a quote, return a purchase, or contact us for customer service, we use that information for the specific business purpose for which it was provided.

If we ask for your information for a secondary purpose, such as marketing, we will either ask for your express consent or provide you with an opportunity to decline.

You may withdraw your consent for us to contact you or use your information for certain purposes at any time by contacting us at:

Red Drum Trading, Inc.
1 S Main St., Ste. 13
Toms River, NJ 08757
Email: info@reddrums.com

4. SMS Communications

By providing your mobile phone number and opting in to receive SMS communications from Red Drum Trading, Inc. and/or BuySinopec.com, you consent to receive text messages from us.

SMS messages may include order updates, delivery notifications, pickup instructions, quote follow-ups, account support, customer service messages, product information, and promotional messages where permitted.

Message frequency may vary depending on your interactions with us. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. After you reply STOP, you may receive a confirmation message, and we will stop sending SMS messages to your number unless you opt in again.

For assistance, reply HELP or contact us at info@reddrums.com.

Consent to receive SMS messages is not a condition of purchase.

5. SMS Consent and Mobile Information

We do not sell, rent, or share your SMS opt-in consent or mobile phone number with third parties for their marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers only as necessary to deliver SMS messages, operate our communications program, provide customer service, or support our business operations. These service providers are not permitted to use SMS consent or mobile information for their own marketing purposes.

6. Email Marketing

With your permission, we may send you emails about our store, products, services, promotions, order updates, company news, or other business updates.

You may unsubscribe from marketing emails by using the unsubscribe link in the email where available or by contacting us directly.

7. Disclosure of Information

We may disclose your personal information if required by law, regulation, subpoena, court order, legal process, or governmental request.

We may also disclose information if necessary to:

  • Enforce our Terms & Conditions

  • Protect our rights, property, customers, employees, or business

  • Prevent fraud, abuse, or unauthorized activity

  • Complete a business transaction such as a merger, acquisition, sale, or transfer of assets

If our company is acquired or merged with another company, your information may be transferred so that we may continue to provide products and services to you.

8. Payment Processing

If you choose a direct payment gateway to complete your purchase, payment information is handled by our payment processor and/or ecommerce platform.

Payment information is encrypted and processed in accordance with applicable Payment Card Industry Data Security Standard, or PCI-DSS, requirements. Your purchase transaction data is stored only as long as necessary to complete your purchase transaction, unless a longer retention period is required by law, accounting, tax, fraud prevention, or business requirements.

All direct payment gateways are expected to adhere to PCI-DSS standards as managed by the PCI Security Standards Council.

9. Third-Party Services

We use third-party service providers to help us operate our business, website, payment processing, shipping, analytics, communications, customer service, marketing, fraud prevention, and other business functions.

These providers may collect, use, and disclose your information only to the extent necessary to provide services to us, subject to their own privacy policies and applicable law.

Third-party providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party provider, your information may be subject to the laws of the jurisdiction where that provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website Terms & Conditions.

10. Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, security, or policies of other websites. We encourage you to read the privacy policies of any external websites you visit.

11. Analytics

We may use analytics tools, including Google Analytics or similar services, to help us understand website traffic, user behavior, and website performance.

These tools may collect information such as your IP address, browser type, device type, pages visited, time spent on pages, and other usage information.

12. Cookies

Our website uses cookies and similar technologies to operate the site, improve functionality, remember user preferences, analyze website usage, and support marketing or advertising efforts.

Cookies may include, but are not limited to:

  • Session cookies that help operate the website

  • Cart cookies that store information about items in your shopping cart

  • Analytics cookies that help us understand website usage

  • Security cookies that help protect the website

  • Preference cookies that remember settings or account activity

You may be able to disable cookies through your browser settings. However, disabling cookies may affect website functionality, including your ability to place orders or use certain features.

13. Security

We take reasonable precautions and follow generally accepted industry practices to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

If you provide payment information, that information is encrypted using secure socket layer technology, or SSL, and handled in accordance with applicable security standards.

Although no method of transmission over the internet or electronic storage is 100% secure, we work to protect your information using reasonable administrative, technical, and physical safeguards.

14. Data Retention

We retain personal information as long as necessary to provide products and services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.

15. Age of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

16. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or limitation of certain uses of your information.

To make a request, contact us at info@reddrums.com.

We may need to verify your identity before processing certain requests.

17. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes, we will update the effective date or provide notice as appropriate, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

18. Contact Information

If you would like to access, correct, amend, or delete personal information we have about you, register a complaint, or request more information, please contact us at:

Red Drum Trading, Inc.
1 S Main St., Ste. 13
Toms River, NJ 08757
Email: info@reddrums.com
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